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ovidyut
Investigator
Investigator

hythere!I ordered a phone on 20 of june and I didn t receive any phone calls or any news about it still.. They took the upfront out of my card but nothing yet...I buy allot of phones during the years and I used to receive it next day..Really disapointed it..

10 REPLIES 10
Chris_B
EE Community Star
EE Community Star

@ovidyut   Have you looked in your email spam folder ?    Have you called customer services about this ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Hi @ovidyut 

Thanks for coming here. 

Which model phone did you order? 

Could you also let me know the memory size and colour?

Was this an upgrade or an additional contract? 

Leanne 🙂

ovidyut
Investigator
Investigator

I ordered a Ipnone 14 pro max 

Leanne_T
EE Community Support Team

Hi @ovidyut 

Which colour and model size? 

Was this an upgrade? 

Leanne.

is a dări purple ine, I m a new costumer or , a-t least Ive try to be... Realului disapointed, 

Ive hâd and  I stil have another mobile provider and I  ca-n say that they never took my money withouth reason ,,, I m sorry buț îs n-o trust in tenis company......

Leanne_T
EE Community Support Team

Thanks @ovidyut 

Please call us on 0800 956 6000, select new customer and the team will get this looked into for you. 

Leanne.

I call them allready last week and they said that they will call me back but that never happened..

Trimis de pe iPhone‑ul meu
Christopher_G
EE Community Support Team

I'm sorry to hear that, @ovidyut 

If you give them another call, I'm sure they'll be able to check the order for you.
Chris

ovidyut
Investigator
Investigator

So, I m feed up of waiting! I call the customer service yesterday twice and was no reply.. First was a lady keep saiyng ..helloo heloo

and second no reply....