If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, recently signed up to a sim only contract but haven’t received the sim or received anything saying the sim has been sent. Just wondering how long it takes for the sim to be sent? I’ve received an order confirmation and nothing else.
I attempted to apply for a pay monthly contract and paid an upfront fee of £20 and the credit check was declined my credit history is quite good anyway. I am wondering if I will receive the money back?
Hi. I have place an order for an S22 as an upgrade to my package, I receieved the order confirmation, but I have never receieved any updates on it. This was on month ago. Can someone help please? xkoxxxxxxxxx Thanks [Mod edit: Please do not post orde...
I sent ee £20 twice for a upfront phone cost which I am no longer getting but when do I get my £40 back ?
every time I click to order then come and said something gone wrong
I have just received my pro 5 watch but wad told I would also get ear buds free with it, just they never came with the watch?
Hi Samsung s22 ultra 128gb phantom black. After a day of not updating, the wesite still showed my upgrade was available so I ordered it again. And its still not showing me updates. I ordered my wife's phone at the same time and we already have a ...
Hi all. I ordered the Flip 4 on 14th August and was informed I'd receive the item on the release date, which is today. I have received nothing since my confirmation email on the 14th August. I have not received any details of delivery either Any g...
I ordered a iPhone 11 as an up grade on the 24th Aug 22 as it said it would be delivered in 24hrs. This was great as I need the phone by the weekend due to my old phone failing due to age.Today is the 26th Aug 22 and I am still awaiting a delivery no...
What am i doing wrong? I would like to upgrade my phone and was looking on the EE website not logged into my 'My EE' account. I found the phone i wanted with the perfect price for me. When I logged in to upgrade the costing off all the plans for the ...
