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Wrong item delivered

Sophia01
Investigator
Investigator

hi I have just received my new phone snd it is completely wrong !! Firstly it was supposed to be the same size as my I phone s as I specified that I didn’t want a smaller phone as in dimensions!! 
I was told the Se 2022 was the same size and layout ? Which it is not it’s a lot smaller snd I requested red s as bd hot white !!! ???

can someone e pjs in this error please 

1 REPLY 1
Leanne_T
EE Community Support Team

Morning @Sophia01

I'm sorry to hear this. 

Please call us on 150 and the team will get this looked into for you and let you know the next steps for ordering the correct phone 🙂

Leanne.