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Why am I still waiting

BraddersJB
Visitor

‎12-10-2023 09:50 PM

This is a joke, I ordered a new Samsung Z5 Fold to help me with my studies at university. This was well over a week ago and I still haven't received a dispatched notification, I have ADHD and I am really dependent on the technology that comes with this device. To make things worse I have now found out that I have to go out and pay £80 for the S pen, I have been a customer with EE for many many years and I am really unhappy with the service.

 

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1 REPLY 1
Katie_B
EE Community Support Team

‎13-10-2023 08:17 AM

Hi @BraddersJB. 

Thanks for coming here. 

I am sorry to hear you have not yet received your Samsung Z5 Fold. 

What colour and memory size did you go for?

I'd love to see if I can find some timescales for you. 

Katie

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