Community Activity

Satellite Messaging

Hi Team,Do you have plans to enable satellite messaging on the EE network?I know emergency SOS is currently enabled, but more countries are now rolling out sending sms by satellite.Of course I’m talking about iPhones here after the iOS 18.5 rollout....

Pausing a connected data sim

I purchased a 12 month Connected Data SIM card some time ago and then continued to use it on a £5 a month payment basis. As Roaming is no longer free in the EU and I will be in Europe for a month, I would like to pause my renewal payment for next mon...

SueT99 by Explorer
  • 32 Views
  • 6 replies
  • 0 Helpful

Resolved! Tado Heating doesn't work with new Smart Hub Pro

Hi, just got the smart hub pro which is great, but now my heating doesn't work with Tado.My tado now only shows the power light as being 'on' and the cloud and router LED are off.The new EE Smart Hub Pro only has 4 x 2.5gbps ethernet ports.From what ...

JakeyB2 by Investigator
  • 1113 Views
  • 8 replies
  • 3 Helpful

Stuck in USA ee are rubbish!

I am stuck in the USA and can’t make calls to ee and need to urgently. There is no way to contact ee. an awful provider cutting corners again.What can I do? 

Dan516 by Investigator
  • 273 Views
  • 28 replies
  • 4 Helpful

Wrost and Rubbish Company Service in the World

I have been using the EE network for the last 4 years. From the date I started using EE, I have been confronting fraud again and again and again.  When I first went to the EE store in Harrow on the Hill. I just went for an enquiry and one of the exec...

Upgrading phone - process has changed?

I got the text saying it's time to upgrade so I went to check my options and I am confused. Before, all I had to do was select a new phone with a monthly payment that suited me. Confirm details etc and the phone got sent to me and my new contract sta...

Parental Filtering Finally Working - EE Smart Hub Pro

I’ve been with EE since January and have the Smart Hub Pro WiFi 7.The website filtering hasn’t worked since day 1, despite having adult content blocked. For example, access to sites like ‘pxxxhub’ was allowed.Suddenly tonight it is now working. I can...

Latest from our Blog

Rewards and the EE app

We want to thank you for choosing EE. So say hello to EE Rewards, only available in the EE app. Weekly discounts, money off your mobile bill, and great discounts on the brands you love. You'll get: W...

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We drop the tech, you catch the deal

Once a month, for one day only - one huge saving on the hottest tech. Want amazing deals on the hottest tech? You'll need to stay ready, and act fast. Once a month, for one day only, the EE Tech Store...

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Manage their time online with EE WiFi Controls

Taking control of the tech and connectivity in your home can help you get the very best from your WiFi. Our WiFi Controls makes it a doddle to get everything set up, just the way you want it. You’ll f...

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Use WiFi Enhancer to get the best from your connection

Activate Work Mode or Game Mode within WiFi Enhancer to prioritise online traffic to those activities and get the best from your connection. Sometimes, you need your WiFi to help you get more done, or...

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