25-11-2022 06:50 AM
I ordered a new phone on 20/11/22. The woman on the phone said it should be delivered the next day. It’s now been 5 days and there’s still now sign of it. When I look on the tracking it’s just saying it’s been dispatched?
25-11-2022 07:37 AM
@Lewis08 What phone ? What colour? What storage size ?
25-11-2022 07:40 AM
It’s a Samsung galaxy s22 plus in green with 128gb storage
25-11-2022 08:42 AM
Hi @Lewis08,
Welcome to the EE Community. 🙂
It looks like that phone is in stock. Please get in touch with Customer Care so a member of the team can check the status of your order.
They'll be happy to help.
James
25-11-2022 08:45 AM
I ordered mine on 20/10, try waiting 5 weeks with no feedback except it’s on its way!!!!!!!