When will the New Galaxy Ultra watch be in stock

[ynot68b]

I have ordered the galaxy watch ultra and was told within 7 days for delivery however it has been 4 days and there are no delivery on Sunday. Does anyone know if ee have had any stock in.

[Peter_W]

Hey there @ynot68b.

Thanks for stopping by 😊

We'll always aim to give the most up to date delivery estimates possible based on stock when you place your order, and fulfill handset back orders as soon as we can on a first come first served basis. 

As soon as this is ready for dispatch you'll receive a text from DPD with all of your tracking information.

Peter

[DizzyEMT]

I've had my Galaxy Watch Ultra on the 11th of July and I'm STILL waiting now. This really needs addressing!

[Ali_A]

Thanks for joining us on Community @DizzyEMT 

If you give our Customer Service team a call on 150 from any EE phone our guides will be able to give you an update on the status of your order and delivery. 

Ali

 

[Ado2367]

Well that's a lie Ali from EE, I ordered it on the 16th and still nothing, called your supposedly helpful advisors who had no clue how to even deal with the query, I even spoke to the online team and they said if I don't like the wait cancel the order and go through an EE shop to obtain one!!! I'm still none the wiser as to where my order is or even when I'm going to get it.

[DizzyEMT]

I just spoke to EE today, apparently they are out of stock of the white one so I've just swapped to the grey, I'm going to put a case on it anyway so it doesn't bother me what the colour is, I was just interested in a white galaxy watch ultra, it's different to what they've done before. Ordered a Titanium Grey one after speaking to the team and it will be here in 2 days. If they had told me that on the 11th of July I could have been enjoying this watch alot sooner.