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When will new sim arrive?

Tam2021
Visitor

Hi I ordered a new EE sim on Sat 7th Sept. Just wanted to know how many days it takes until I receive it? Is there any way I can track the sim card? It’s just that I need it asap! Also how do I use live chat via the app? Can’t see it anywhere 😞 thanks guys!

1 REPLY 1
tangkhg
Valued Contributor
Valued Contributor

Hi I ordered a new EE sim on Sat 7th Sept. Just wanted to know how many days it takes until I receive it?

It goes into standard post, so usually within 7 working days

 

Is there any way I can track the sim card?

Nope, because it's in an unmarked envelope to make sure people don't nick it

 

Also how do I use live chat via the app? Can’t see it anywhere

Live chat is exclusive to the app; click 'help' at the bottom, and 'message us' will be available when you can live chat 🙂