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Community Activity
proof of bill
i want a proof of payment with my names and address on it
VPN (Global Connect), WAN routing issues - traffic just stops
Sorry for the random title, but trying to summarise how the issue manifests! So just to clarify, I get full 80/20 DSL sync on the hub and very good speed test results. Ping is around 34ms, and could be better but not too bothered about that.I have ...
Resolved! Re: insurance claim
hi iv lost my phone how do i claim it wont let me use the insurance claim option on my ee account
How can I start an online chat with EE?
According to the forum there should be a "message us" button in the EE app under the help icon at the bottom but I don't have that option, I only have "Talk to us".I'm at work and am on the phone a lot so I can't make calls but I could have a webchat...
PAYG Updates ? why have options disappeared from the interface menu. Urgent !
Hi, allI am using a PAYG phone and i am wondering whether you have forced another rule on PAYG users whereby the data options appear restricted to two choices only . a 30 days use for £20 and unlimited for £50 . Other 2 options included the wee...
Resolved! Now TV app
I am trying to log in to the Now app on my mobile phone. I have tried using my ee credentials but it doesn’t know the password and will not let me change any password it may have. Am I able to log into this app or not. If yes how do I. Like others I ...
Mobile repair
I sent my phone in for repair on April 22nd and I still haven't recieved it back again. I got an email saying it was being sent back to store on 29th April but have had nothing since. Very little information on tracking website. Is it normal for EE r...
Resolved! I have switched from Virgin Media. I having trouble with seitch deal.
Have switched from Virgin Media , with the switch deal. I have sent numerous versions of the last bill I received, and I keep getting told it needs to be a termination bill. Virgin don't seem to use these terms, I sent a bill that was called "Your C...
Haven't received my Xbox GamePass activation details
I added an Xbox Bundle to my account. I recieved the console and my £70 game card but no gamepass activation details yet. The ee.co.uk/Xbox is showing nothing to activate. Any suggestions?
Resolved! Number Ported - People on EE network still seeing temporary number
OK - a little bit of a strange one here.We took out an additional line last week - all went well and we received the SIM on Wednesday. Obviously we were given a number to use with the new SIM. As soon as we were setup, we started the porting process....
