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Community Activity
I wanna cancel my sim card
How can I cancel the number?
Changing account name but not banking details
HiI'm wanting to change an account to be in my name but not the banking details that are in the name of a family member as he is elderly and it makes stuff easier if talking to customer service or in store etc. I'm hoping to go to local EE store tomo...
Fiber to the cabinet
HiDo EE still do this as when i try to search Broadband deals it just gives me Full Fibre broadband deals. I only do basic online stuff so don't really need Full fibre & FTTC is less hassle i guess.Thanks
Sudden unexpected termination charges
I recently had an email from EE inviting me to an early upgrade to WiFi 7 in March 2025. It also said upgrading pre 31/3/25 avoided any annual price increase until April 2026. My fibre broadband at the time was excellent but as I was ‘invited’ I upgr...
Connected - No Internet Access
Two weeks ago my home network suddenly started showing certain devices as 'connected / no internet access'. It seems to be affecting most devices on the network randomly, including phones (both iPhone and Androids), tablets, the Smart TV and my lapto...
Broadband drops out
My broadband drops out about 9.30 - 10 pm nearly every night. Has anyone else had this problem? Is a time where we are usually watching film or something and it’s becoming very annoying
Migrated to EE Broadband, when will I get my new hub?
Recently migrated from BT FTTC to EE FTTC Service. I’ve had the emails that the migration is complete, using my existing BT hub, and the service is live. When will my new EE hub arrive?
Charged for previous contract that ended rather than new one
Been in contact with ee all day, this is just a note for everyone else, be careful with you contracts. Mine ended on the 14th at midnight and switched to my new one at 3:45 am on the 15th. Conviently EE have charged me for the next month in the gap b...
Hello
Hey how y doing hope u good ?? Just wanna replace my sim cars cause I lost my phone got a new one and I oder a new sim card twice but never arrive can u help please
TV Handset
When we were switched over to EE the Engineer provided us with a new handset for the TV and we had to return the existing one - which we did. NOW this new handset takes ages to turn the TV ON - but even worse having (we hope) turned the TV off befo...
