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Sophie_Bynam
Valued Contributor
Valued Contributor

Ordered a new phone on 07/01/2926, still hasn’t been dispatched? The email says estimated delivery date 14/01/2026 but still haven’t received any tracking code from DPD. 

41 REPLIES 41
Lylaw1
Investigator
Investigator

Could be waiting forever. I’ve been waiting since the 26th December for mine!! Rang EE on the 9/1/26 and got told the order went through fine and would receive the phone the following Monday or Tuesday and still had nothing. Then on the Wednesday, nearly 3 weeks later, got told it was actually stuck on a reserve line the whole time and the order never went through so I had to start all over again and pay another upfront cost. As it was then a new order I’ve been told it’s gonna be another 2 weeks, don’t even want the phone anymore at this rate !!!!

i’m actually gobsmacked. i hope this hasn’t happened to me😭 i have the order confirmation and stuff so i pray it actually comes.