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Community Activity
Not Receiving Verfication Codes
Hi, my number has today ported from O2 over to EE but I am not receiving verification codes via SMS but am receiving other messages. My EE sim is also able to take calls but it cannot receive calls from those on Vodafone.. please advise
EE Smart Hub Plus (SH30A) and EE WiFi Plus extender(SW30A)
I have just moved to EE broadband(FTTC) and have received my EE Smart Hub Plus (model SH30A).I would like to try using an EE WiFi Plus extender - (model SW30A), but I cannot find if the SH30A Hub is compatible with the SW30A extender.I have seen refe...
I was told I was going to get a phone call and I still I haven’t got one
I was told I was going to get a phone call and I still I haven’t got one it’s been over two , I can’t phone them because EE roaming even though they said they were going to change my bolt on
Receiving billing notification via email
How do I set up billing notifications via email. My mobile phone reception is very unreliable so text messaging often doesn’t work.
Quick filters - Usage dashboard
I can't seem to generate any information when using the the "Most frequently text numbers" hyperlink. The other two quick filters work, "Most frequently called numbers" and "Everything over 50p" these generate results. I know texts have been sent thr...
Number Deactivated
Hello, I haven't used my EE number in over 1 year as I've been abroad. Now I'm back in the UK and I'm trying to reactivate the number. What do I need to do to receive calls and texts o this number?
Resolved! Why does the EE website never work?
Doesn't matter if I am on my phone or computer, this website never works. I just get errors saying I can't log in or the same page loads over and over again, no matter what link I click. At this point I just want to upgrade my plan and instead I migh...
Re: Is it just me or is ee phone signal poor
I've noticed a huge degredation in network coverage in the past few months. The network civerahe checker indicates I should get excellent coverage at home, but I currently get 1 bar, and sometimes that drops out! I travel around the country a lot a...
Appalling service
Transition to EE seemed so easy. now ten days into process: parcels sent almost daily, never received instructions as EE had my email wrong. Have received hubs, minihubs, phone bases, extenders etc and spent hours on phone/video calls trying to resol...
