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Upgrade tablet never arrived?

gonnabemeg
Visitor

‎22-06-2022 01:50 AM

I was contacted by EE a while ago about upgrading my contract and was told I would be sent a tablet as part of the upgrade. It has been over a month now and I still haven’t received my tablet and can’t find any way to track it?

 

 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎22-06-2022 07:19 AM

@gonnabemeg   Does your account show you as having 2 lines in your account?  As the tablet will have its own contract.     

 Have you called customer services about this ?  No one here can see your account as this isn’t customer services. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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