Upgrade phone

[FASDFAWSDCASWD]

Hi,

I ordered an upgrade to my phone and said would be dispatched with a day . Had a confirmation email but nothing since , cant track online either , just checked my account and my new  contract  started today  but no new phone. Can you help please .

Samsung Galaxy Z Flip4   128GB Graphite.

Thank you.

[James_B · Accepted solution]

Hi @FASDFAWSDCASWD,

Welcome to the EE Community. 🙂

If you plan has changed, it means your phone has been dispatched.

You should receive a delivery notification from DPD before 11am.

Hope this helps.

James

[FASDFAWSDCASWD]

Thank you will look out for it .

[James_B]

No problem @FASDFAWSDCASWD 🙂

James