15-01-2023 08:14 PM
The EE website keeps crashing at vital points in my upgrade. It has now taken my payment but has crashed again with giving me a reference number or anything. The upfront payment has gone through but I don't know if the order has been placed as it says nothing on my account. Also tried to call EE and they are closed **bleep**!
16-01-2023 08:30 AM
Hi @Scott51977
Thanks for coming here.
Please give us a call this morning on 150 or 0800 079 8586 and the team will check the upgrade has been processed for you.
Thanks 🙂
Leanne.