16-01-2023 09:53 AM
I upgraded to a Pixel 6a about a month ago and want to claim the Fitbit watch but can't find my purchase details on the app. Can't find the email I received either unfortunately. Can you help.
16-01-2023 10:20 AM
@Shiggs13 You’ll not find any information the app as that’s just your account not your purchase history.
Have you checked your bin folder in your emails ? Do you still have the paperwork that you received when you got this device? If you don’t you’ll have to call customer service about this.