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Upgrade order not completing!

AP507
Investigator
Investigator

I have chosen my upgrade phone and plan, click on basket, go through extras. insurance comes up and doesn't give me the option to chose any ( i currently don't have insurance, but i'd like the chance to look at it again! ) and then when i click on next, it goes to 'shop phones, sims and deals' !!! 

 

HELP!

 

I have been incredibly busy the last month, and finally had time to sit down and sort out a new phone and now this! having had a nightmare trying to even get to the upgrade page!

1 SOLUTION

Accepted Solutions
AP507
Investigator
Investigator

How very odd!

 

despite coming out and going back in/re-ordering several times and it not working ... i post  this message .. logged back in and it re-ordered fine !!! 

 

problem solved !!! HAHAHA!

View solution in original post

2 REPLIES 2
AP507
Investigator
Investigator

How very odd!

 

despite coming out and going back in/re-ordering several times and it not working ... i post  this message .. logged back in and it re-ordered fine !!! 

 

problem solved !!! HAHAHA!

James_B
EE Community Manager
EE Community Manager

Glad you got it sorted @AP507 🙂

 

James