Upgrade not showing on account
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‎19-12-2022 09:58 AM
I upgraded my phone last night on my EE account and today it is not showing or making any reference to the upgrade.
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‎19-12-2022 10:49 AM
Hi @linzirob
It's likely not processed yet, hence it's not updated.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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