Upgrade Phone DPD delivery details

Jdg92 · ‎04-04-2024

I finally ordered an upgrade as my old device finally stopped working (cannot send or receive messages/calls). I ordered an upgrade online but the dpd driver wouldn't give me the parcel as I don't have the PIN that was texted to my device. I explained that's why I ordered the new phone as I can't receive any messages.

I've tried changing my contact number on DPD to another but it won't let me. I've temporarily changed my EE contact number but have had no confirmation from EE this has been updated with DPD. Anyone have a solution? I need a pin but can't access a pin.

Northerner · ‎04-04-2024

Hi @Jdg92

Its normally sent by email and available on the DPD app as well.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

View solution in original post

Northerner · ‎04-04-2024

Hi @Jdg92

Its normally sent by email and available on the DPD app as well.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.