Upfront payment

[Mirza786]

Hello I paid an upfront payment for monthly instalment plan for device.

But they cancel my order. So I want to return back my money?

[Chris_B · Accepted solution]

@Mirza786  Refunds take between 7-10 days.  

[Mirza786]

Will they return automatically? Or should I call them ?

[Michael_D]

Hi @Mirza786. If the order was not processed and was cancelled you shouldn't need to anything.

Is the payment still showing as pending with your bank?

Michael