Hi, I was offered a trade in to upgrade my phone, which I've taken - I've received the return pack and keep getting messages to say to return my phone by the 21st (the email 5 days ago actually said 20th, the text today says 21st), but I haven't actually received my upgrade yet, I can't even view tracking info yet (it comes up with Sorry, we can't show your order details right now. when I check).
When I did it, I had to phone in for some reason, and the guy said the phone itself wasn't in stock or something along those lines so they estimated that it would be 7 days before shipping, but I'd have 14 days after I receive the new phone to return the old one. I know I've still got time, but obviously, I am a little concerned because they keep giving me a date. And the current date is only 10 days away.
I don't have £300 to pay if I don't get this phone in time (the old phone will literally be posted the same day I get the new one), so I am a little concerned.
