Tracking new pay monthly

[liamboylee]

---

I ordered a new pay monthly phone yesterday. But have had no communication apart from the thank you for the order email..

Is this normal? When I check the tracking page and fill in my details correctly an error comes up.

[liamboylee]

---

I ordered a new pay monthly phone yesterday. But have had no communication apart from the thank you for the order email..

Is this normal? When I check the tracking page and fill in my details correctly an error comes up.

[Chris_B]

@liamboylee  what phone did you order what model and what specification ?  

[liamboylee]

It was a Google Pixel 10 pro

[Ritu_D]

Hi @liamboylee 

Welcome to the community. 

What did you order? I can imagine you are eager to receive your order. 
Could you try tracking your order from a different device or web browser please. 

If you are still experiencing issues, then it might be worth Contacting Us. 

Thanks 

Ritu 

[Ritu_D]

Hi @liamboylee 

Thanks for getting back to us, what colour and memory did you choose? 

I can check on stock levels for you. 

Thanks 

Ritu