Tracking an order

Samjee1972
Explorer

‎23-10-2023 07:35 PM

Iam tracking my order for the iphone 15 please.

 

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4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎23-10-2023 07:37 PM

@Samjee1972  have you been sent a tracking number or had any text messages from DPD or EE.    This public forum can not help you tack a device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Samjee1972
Explorer
In response to Chris_B

‎23-10-2023 07:39 PM - last edited on ‎23-10-2023 07:49 PM by EE Community Moderator

Unfortunately i don't have the tracking reference number but my mobile number is xxxxxxxxxxx and the order is on my number. 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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Chris_B
EE Community Star
EE Community Star
In response to Samjee1972

‎23-10-2023 08:06 PM

@Samjee1972 this isn’t customer services, no one who knows who you are and you do not post your private information on a public forum that the whole world can access. This is inviting someone to spam you.   Thats why your comment was moderated.   You need to speak with customer services.  Call them on 150 from your EE device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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James_B
EE Community Manager
EE Community Manager

‎24-10-2023 08:06 AM

Hi @Samjee1972,

Which model did you choose?

When was your order placed?

James

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