Community Activity

Upgrading to "no-charge EU Roaming"

Mobile carriers in the United Kingdom have no legal obligation to provide free roaming since 31 January 2020. I have been looking at ways to bypass this in recent months while staying with EE - I believe that I have found a plan to allow me to roam i...

EE TV remote not working

How can I buy a replacement EE TV remove ours is broken. Changed Battery, tried resetting. Turned TV off and on etc definitely broken.

Resolved! Complaints

Does anybody know the complaints email address I'm having so many issues with ee staffs lies and service it's unbelievable, they've cancelled my bb and tv install so I raised a complaint about it but because I'm refusing to put in a new order for it ...

Perk Codes Anytime Upgrade

So is anyone able to clarify the situation with Anytime Upgardes and Perk Code.For the around the last 4 years, I've upgraded via Anytime Upgrade and had a perk code added.  But today, the website says I cant use the code, and speaking with Live Chat...

ORDER PHONE

hi, I ordered phone today i.e 3th JUNE at 16:20 pm. I am not able to track it or not able to understand if it got approved or not. I have my flight on . Where can I know more information regarding the phone? CALL ME OR SEND MAIL PLEASEE I PAID DEPOSI...

VAT Bills

My account is closed - so I don't believe I can download my VAT recipets anymore, I'm aborad and so have no way to call EE Mobile. How can I contact someone to send me a copy of my VAT bills for 2025. Thanks

Thorben by Visitor
  • 4 Views
  • 1 replies
  • 0 Helpful

Impossible to activate my eSIM without a phone

This is getting beyond a joke. 1. I ordered a new SIM after losing my phone - it arrives by post.2. It takes 20 minutes for customer services to activate it.3. It still doesn't work. After 20 minutes on the phone with tech support, they realise the S...

Coverage in Kingswood, Bristol

Update: 01 October 2024  Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...

Leanne_T by EE Community Support Team
  • 25652 Views
  • 78 replies
  • 34 Helpful