Tech add on

Pg3271
Visitor

‎22-12-2022 01:41 PM

Hi I ordered a tech add on and paid the upfront cost.

received a confirmation email and can see the cost for the plan on my account but have had no updates on delivery. 

can someone help?

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Chris_B
EE Community Star
EE Community Star

‎22-12-2022 02:33 PM

@Pg3271   I’ve ordered 3 things from the add to plan store over the last 3-4 years and I’ve never had tracking information.   I know some customers do get information but I wouldn’t worry about you’ll know you’ll get it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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