Successful order.
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11-12-2024 07:26 PM
Hey, I ordered a phone yesterday morning , and got a successful order confirmation email and paid the upfront cost.
however I haven’t heard anything since. What does this mean? Will it be accepted or does it mean there’s a problem?
thank you
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11-12-2024 07:53 PM
Hi @Lbah32
You can check EE order tracking here:
If that does not work then you'll need to speak to EE CS on 150.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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11-12-2024 07:53 PM
Hi @Lbah32
You can check EE order tracking here:
If that does not work then you'll need to speak to EE CS on 150.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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11-12-2024 08:00 PM
Yes it didn’t work it just keeps saying that it timed out. 😅
thank you
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12-12-2024 09:25 AM
Hi @Lbah32 .
Welcome to the community.
Thank you for ordering. If you're unable to track the order, please call us on 150 and the team can check the order reference and help you track the order.
Debbie 🙂
