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Sorry we can’t show your order right now

Wmos56
Visitor

Yesterday morning I ordered an iPhone 14 256gb in purple I receive the confirmation number and email and said I Should hear soon but when I try to track nearly 2 days later it states

sorry we can’t show your order right now 

it seems to of been stuck on here ,I’ve been in touch via Twitter no response .

they've taken my £30 deposit and it’s not even pending anymore it’s in completed does anyone know what I’m suppose to do 

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Wmos56

Thanks for coming to the community. 

If you get in touch with our mobile care team on 150 or 0800 079 8586, they will get the order looked into for you and provide the correct tracking details for the online order form 🙂

Leanne.