01-12-2022 09:25 PM
Yesterday morning I ordered an iPhone 14 256gb in purple I receive the confirmation number and email and said I Should hear soon but when I try to track nearly 2 days later it states
sorry we can’t show your order right now
it seems to of been stuck on here ,I’ve been in touch via Twitter no response .
they've taken my £30 deposit and it’s not even pending anymore it’s in completed does anyone know what I’m suppose to do
02-12-2022 08:29 AM
Hi @Wmos56
Thanks for coming to the community.
If you get in touch with our mobile care team on 150 or 0800 079 8586, they will get the order looked into for you and provide the correct tracking details for the online order form 🙂
Leanne.