Sim Delivery time

[Notebook]

Order date: 22 Mar 2025 - nothing yet...

[Ritu_D]

HI @Notebook 

Welcome to the community. 

Did you receive a email confirmation when you placed your order? 

How did you place the order? 

Thanks 

Ritu 

[Notebook]

Hi

Online and email confirmation

Thanks

[Ritu_D · Accepted solution]

Thank you for coming back to me @Notebook 

We don't have account access here in the community, I would suggest giving our customer service team a call and give them the order number on your email confirmation. They will be able to give you an update on your order. 

You can find information how to get in touch here: Contact Us | Help & Support | EE

[Notebook]

which options do you choose?

bills - stolen etc - tried earlier and gave up... good to see my bill is nearly ready though

[Ritu_D]

When you dial 150, I would choose option 2 then option 1.