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Samsung laptop as an accessory

SamuelBinder
Visitor

‎21-09-2023 01:22 PM

Hi I placed an order last night for a Samsung galaxy book 2 go WiFi and it's taken the upfront payments and gave me the order confirmation email but I can not track it or find the order on my acc shen I call 150 why is this and can you help me find out when il receive my laptop please 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎21-09-2023 02:08 PM

@SamuelBinder  once the item has been allocated to you, you will then receive a tracking number.  You have an order number.     You’ll not see anything about this on your account yet. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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