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Samsung Galaxy S23 Ultra

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Jotse86
Explorer

‎27-02-2023 07:13 PM

I ordered a Samsung Galaxy S23 Ultra on Saturday to upgrade my phone. How long does it take to get it delivered.  I only just got a thank you conformation email only. Tried to track my order and it not given much of information. 

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Leanne_T
EE Community Support Team
In response to Jotse86

‎28-02-2023 08:20 AM

Thanks @Jotse86 

The device is showing in stock. Once the order has been dispatched your plan will change and DPD will be in touch to let you know when this will be delivered. 

For eligible customers, the Samsung Galaxy Buds2 Pro Graphite will be delivered to your account address within 15-30 days of your purchase, excluding weekends.

Leanne. 

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Leanne_T
EE Community Support Team

‎28-02-2023 07:55 AM

Hi @Jotse86 

Thanks for coming to the community. 

Which model size and colour have you ordered? 

Has your plan changed in your My EE account?

Leanne 🙂

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Jotse86
Explorer
In response to Leanne_T

‎28-02-2023 08:16 AM

Samsung Galaxy S23 Ultra
256GB Lavender

Plus the buds2

No not yet

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Leanne_T
EE Community Support Team
In response to Jotse86

‎28-02-2023 08:20 AM

Thanks @Jotse86 

The device is showing in stock. Once the order has been dispatched your plan will change and DPD will be in touch to let you know when this will be delivered. 

For eligible customers, the Samsung Galaxy Buds2 Pro Graphite will be delivered to your account address within 15-30 days of your purchase, excluding weekends.

Leanne.