I got new phone .now i need adress where send my old device

[Leanne_T]

Hi @Ramas11111 

Thanks for coming here. 

If you are trading in your old phone, you will receive a return pack through the post with the returns address. 

Thanks 🙂

Leanne.

[carisbrooke11]

Not received anything from EE to return goods although they have instructed for collection this morning 

[Leanne_T]

Hi @carisbrooke11 

Thanks for coming here. 

What is the reason for the collection? 

Is DPD collecting the device from you this morning? 

Leanne.