19-11-2024 06:48 PM
Does anyone know when the SONY WH-1000XM4 will be back in stock and dispatched?
I’ve ordered them and have a order acknowledgement but nothing further and the money has come out of my account.
I looked online today and they were available at a higher price but only a few items left in stock (now saying out of stock a few hours later)
Getting the feeling they may not arrive…..
20-11-2024 12:03 PM
Hi @User0121
Thanks for coming to the community.
I don't have any information on stock coming in I'm afraid, but it just shows as out of stock at my side.
Had you purchased them outright or as an Add to Plan monthly charge on your mobile bill?
Michael
20-11-2024 03:43 PM
Hi @User0121.
Thanks for coming here.
So I can try look into this for you, could you please confirm when you placed your order?
Speak soon,
Katie
20-11-2024 04:03 PM
How much did you pay for them, if you don't mind me asking?
21-11-2024 02:10 PM
Hi @Katie_B I also have a similar problem, I purchased a few days ago and haven’t had any sort of update. It was the wh xm4 in the black colour way. I’ve asked someone else and they said to call to change the colour way. What number would I call?
21-11-2024 05:51 PM
I made a purchase of a pair of headphones 4 days ago (it was an outright payment), the shipping showed to be dpd “2 DAY STANDARD” and I haven’t had any updates since the purchase. The original page now says out of stock however I have already purchased a pair whilst they were “in stock” so unless ee is allowing these headphones to be purchased whilst they have no stock, then i would assume they could ship it no?
This is some information about my purchase, help would be appreciated:
Product: Sony WH-1000XM4 Wireless Noise Cancelling Headphones with Mic Quantity: 1 Estimated delivery date: NA |
Delivery Method DPD: Standard Delivery |
21-11-2024 06:04 PM
Have you checked the DPD app.
Thanks
21-11-2024 06:14 PM
Im looking at it now and I don’t see any parcels due to be delivered, but ee also hasn’t given me a tracking number or any updates.
21-11-2024 06:20 PM
I’ve seen some posts saying you just need the email and address to see any scheduled deliveries but I don’t see any anyway, do i need a tracking number @Northerner
21-11-2024 07:56 PM
I recently purchased the Sony wh xm4, the black colour I ordered is now out of stock and it’s been a few days so I assume it’s not available, I was told to call and request a different colour since they are in stock, which number specifically do I call for that, thanks.