Community Activity

Resolved! Application error: a client-side exception has occurred

No matter which browser I use, on the phone, laptop, or app, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred".  My husband's account works fine, but mine d...

Add on netfix has stopped working

All of a sudden my Netflix has stopped working... when I try to watch is says there is no account with my email or phone number. It is showing as active on my ee account though.. Any help appreciated. 

Map76 by Visitor
  • 1 Views
  • 0 replies
  • 0 Helpful

Resolved! Can not link broadband account

I have recently switched over to EE broadband from sky.  I already have an ee mobile account.  I have been trying to link the broadband to my account but it will not work.  I have received emails saying “check out your bill by logging into to your on...

Linzage by Visitor
  • 3494 Views
  • 56 replies
  • 28 Helpful

Can I switch back to BT.

About a month ago I contacted BT to ask about a second BT TV box on my account, that’s all I wanted, TV in a second room I was told that I had to move my contract to EE and have all new equipment, and that’s when my nightmares began, the EE hasn’t be...

KGLovatt by Visitor
  • 1083 Views
  • 2 replies
  • 2 Helpful

BT BROADBAND EXTENDER 600

I have a customer who relies on a pair of these to feed her broadband from her EE router at the front of the house to the PC in the rear room. I have a couple of queries:1) Can I assume these gadgets are feeding the BB through the mains, like powerli...

Resolved! EE Perk Re-registration

Hey, I have an issue where I have left the armed forces and don't have access to my email registered to the EE perk account. A recent search on this website showed that veterans are still eligible for EE perks, however I'm unable to login to verify e...

pete_g by Explorer
  • 297 Views
  • 4 replies
  • 4 Helpful