Community Activity

Resolved! 150 text problem

Rung up 150 at the beginning of last month as if u text ba for balance to 150 it comes back saying unavailable when I spoke to ee they said they r aware of the problem n it should b sorted in a week n to keep trying but it still isn’t sorted and it’s...

Resolved! Unable to register my phone number is not recognised.

Hi everyone, does anyone else have this problem?We have not been able to access our business account since joining EE in December 2024.When we try to link our phone number to the account, it reports that it does not exist. We are charged monthly for ...

CraftyJon by Investigator
  • 100 Views
  • 9 replies
  • 3 Helpful

New broadband and unlimited data

So I’m strongly considering switching to EE broadband for the speeds. It states there are benefits for upgrading your current mobile plan to unlimited data. I’m already on and unlimited mobile plan with a few months left on contract. Are there any be...

MReddoh by Investigator
  • 3 Views
  • 0 replies
  • 0 Helpful

Billing help no money

Hi, i need my date moving forward to bill me from the 6th of every month to the 8th as i get paid on the 8th or before it if on a weekend but im having to borrow money for the bill every time, can someone from admin move me to the 8th of every month ...

1lla1 by Investigator
  • 10 Views
  • 1 replies
  • 1 Helpful

BT to EE

Just to draw a line under what I’ve described as “My Descent into the Depths of Despair” - otherwise known as transferring from BT to EE - I’m 97% there, and accepting that’s as good as it’ll get.BBUnlike many, I find the SH+ router an improvement ov...

Minkey1 by Star Contributor
  • 17 Views
  • 0 replies
  • 0 Helpful

Roaming in Australia

Hi. I have been here in Australia (Sydney) for the past 4 days and have the EXACT same issue.  I notified EE prior to my departure that I will be in AUS, removed my spend cap, authorised my 5 day abroad pass and turned on roaming once we arrived. I a...

MB_007 by Explorer
  • 27 Views
  • 5 replies
  • 0 Helpful

Broadband contract doesn't shown on my Credit Report

Hi there, around 2 years now when I started focusing on my Credit Score. Final goal is a mortgage. Every contract what I've taken out in the past is visible on my report.Previous broadband with TalkTalk or recent mobile phone contract with Three UK. ...

Atee86 by Visitor
  • 28 Views
  • 3 replies
  • 2 Helpful

1.6 gbps broadband and EETV

Hi I can't believe EE are ignoring customers who want to get EETV and are already paying a premium price for their 1.6 gbps broadband. I have Sky Stream and its rubbish and would move to EETV if I had the choice - I am being penalised for wanting the...