My SmartHub stopped connected a week ago, an engineer was out the next day confirming that it was a issue with the SmartHub and placed the order for a new one. The estimated delivery was two days ago but it still hasn't arrived. Tracking the order shows that it is marked as awaiting dispatch - delayed. It has been this way for two days. I understand that delays happen, but at this point we'll be without home interent for over a week by the time it arrives.
