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Setting up Tp Link BE550 as 3rd Party Router..

GazBevan
Visitor

Hi 

I have bought a tp link be550/be9300 wifi 7 router and when trying to setup as replacement of the ee smarthub router I am unable to get the Internet connection to work. I have connected my new tp link router from wan port to the wan port of the ONT (Photographed). My main question is, should this work without the presence of the EE smarthub if I can obtain the correct PPPoE username and password?. I havecfound what I think is my username from hunting around in the settings for the ee smarthub and this is (some info started out for security) PRODUCTION**N**520***320@fs. The password is starred out and is 8 characters/digits long and I can't view this. Will customer service be able to provide this to me if I call them in hours and does it sound like this should work correctly then? Does this username seem to be the correct one? (

1000042743.jpg

For info FTTP 1gb EE subscription.)

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Yes. For the pwd use HQNPASS followed by the digits in the username. My old such EE username/pwd still works on any router but a modern EE router.

Alternatively, in Using & Configuring a Third Party Router you'll find everything you need to set up your router incl. the BB PPPoE creds. which are now the same as BT's.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

Yes. For the pwd use HQNPASS followed by the digits in the username. My old such EE username/pwd still works on any router but a modern EE router.

Alternatively, in Using & Configuring a Third Party Router you'll find everything you need to set up your router incl. the BB PPPoE creds. which are now the same as BT's.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP