27-07-2023 10:48 PM
Ordered on 19th July confirmed- not delivered
Solved! See the answer below or view the solution in context.
28-07-2023 08:17 AM
Hi @Jayne48,
Welcome to the EE Community. 🙂
I'm sorry to hear your SIM hasn't been delivered. Please get in touch with Customer Care so a member of the team can check the status of your order.
Thanks
James
28-07-2023 08:17 AM
Hi @Jayne48,
Welcome to the EE Community. 🙂
I'm sorry to hear your SIM hasn't been delivered. Please get in touch with Customer Care so a member of the team can check the status of your order.
Thanks
James
10-09-2023 04:14 PM
Hi I’ve lost my sim card
11-09-2023 07:27 AM
Good morning @Wajkhan.
Welcome to the community.
Please report your SIM as lost by either calling 150 from an EE handset or 07953 966 250 from any other phone.
You can then get a replacement SIM by either calling our customer care team or by popping in to your local EE Store with photo ID.
Katie
08-11-2023 03:00 AM
My sim is not working I would like to replace a new SIM card
08-11-2023 07:43 AM
Hi @Pcoker75
Thanks for coming here.
You can order a replacement SIM card by giving us a call on 07953 966 150 and the team can get the SIM card posted to your account address, or you can visit an EE Store with photo ID to get the replacement.
Please see our How do I swap my SIM or get a new SIM? Help page for more details.
Leanne.
11-01-2024 04:10 AM
Please I need a replacement sim card
11-01-2024 07:44 AM
Hi @ocogbejesi4skul,
Welcome to the EE Community. 🙂
Is it a replacement for a lost/stolen/damaged SIM card or do you just need a different size?
James