20-07-2023 03:51 PM
I have ordered a device today from ee when i call them for further updation of my order they said am not eligible for this particular device. So, I ask them to cancel it. But I didn't got any mail saying its been canceled and also I have paid 30 GBP for that. I didn't got my refund back.
Solved! See the answer below or view the solution in context.
20-07-2023 03:57 PM
Hi @Liyaann,
It will take 5-10 working days to receive the refund back to the payment method you used when registering.
Thanks,
Alex
20-07-2023 03:57 PM
Hi @Liyaann,
It will take 5-10 working days to receive the refund back to the payment method you used when registering.
Thanks,
Alex