Received an open device

georgiaw95 · ‎30-10-2022

Hi,

ive just had the new 2022 iPad delivered and I have received an opened / refurbished device!

where do I stand? I cannot get through to anyone via phone and can no longer find the online chat button!

Northerner · ‎30-10-2022

You'll need to try and call CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Chris_B · ‎30-10-2022

@georgiaw95 It’ll not be refurbished devices as you can not get these yet

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

MacProUser · ‎14-02-2023

What machine are you using?