I’m disabled and I have never worked, so I do not have an employment start date to enter on the credit check form.
I was told I cannot sort this out by phone because staff said they cannot apply the disability discount code on their system. That means the only route I have been given is a form that I cannot fully answer truthfully.
That seems really strange to me. To get a disability discount, I am being asked to complete a form that some disabled people simply cannot answer honestly because the information does not exist for them.
I do not want to enter false information on a credit application. I want to do this properly.
Can you please tell me how I should complete this truthfully, or offer another way for me to apply as a reasonable adjustment while still maintaining the discount for those with a disability. I'm in the middle of possibly changing my mind and trying another provider.
