Re: How can I get hold of someone about an order

[JorgePimenta]

How do you track the order? I haven’t been given a reference number or anything. I’ve used the same email and phone number but nothing is coming up

[Katie_B · Accepted solution]

Good morning @JorgePimenta. 

Welcome to the community. 

When you placed your order did you receive a confirmation email?

If yes, your order number should be on there. 

You can track your order using the order number HERE. 

Once your order begins to progress you will then receive further tracking information from DPD. 

If you did not receive an order confirmation, please give us a call. 

Katie