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Re: No order delivery date

Nico001
Explorer

Hi Chris,

 

Is 14 days the max limit to wait before contacting again for any iphone 13 deliveries?

 

Same problem as above with 24 hour delivery advertised but no updates etc in the last 4 days.

 

Thanks

3 REPLIES 3
Christopher_G
EE Community Support Team

Welcome to the community, @Nico001

 

Did you order the same model, memory size and colour? I'll take a look at our stock for you.

 

Chris

Thanks for checking.

 

iPhone 13 Pro

128GB Graphite 

 

I ordered on Monday 17th, but have heard nothing since.

 

Thanks

Christopher_G
EE Community Support Team

Thanks, @Nico001

 

The current guidance for that model is to expect dispatch in 'more than 28 days'.

 

If you would like to discuss or amend your order to a different device, I would recommend speaking to our Mobile Care team.

 

Chris