21-01-2022 05:44 PM
Hi Chris,
Is 14 days the max limit to wait before contacting again for any iphone 13 deliveries?
Same problem as above with 24 hour delivery advertised but no updates etc in the last 4 days.
Thanks
22-01-2022 08:02 AM
Welcome to the community, @Nico001
Did you order the same model, memory size and colour? I'll take a look at our stock for you.
Chris
22-01-2022 08:49 AM
Thanks for checking.
iPhone 13 Pro
128GB Graphite
I ordered on Monday 17th, but have heard nothing since.
Thanks
22-01-2022 09:03 AM
Thanks, @Nico001
The current guidance for that model is to expect dispatch in 'more than 28 days'.
If you would like to discuss or amend your order to a different device, I would recommend speaking to our Mobile Care team.
Chris