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Sara-83
Visitor

You declined my ordered but have taken the upfront cost from my bank can you please return thank you

1 SOLUTION

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Christopher_G
EE Community Support Team

Hi @Sara-83 

Welcome to the community.

Sorry to hear that your order was declined. The payment will automatically be refunded back onto the card that you paid from within a few days.
Chris

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1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Sara-83 

Welcome to the community.

Sorry to hear that your order was declined. The payment will automatically be refunded back onto the card that you paid from within a few days.
Chris