Phone order

[Ruthcusiter99]

Hello, I ordered my new upgrade, my account has been closed on the same day for some odd reason but my order has been dispatched, I can't receive code for dpd driver for my parcel so what shall I do?

[Northerner]

Hi @Ruthcusiter99 

Have you checked your email and DPD app as you'll receive the code via both.

Thanks 

[Ruthcusiter99]

Tried this but you will need otp from the original phone number for dpd so its a waste of time really, will the dpd driver take an email confirmation?

[James_B]

Hi @Ruthcusiter99,

Has your current EE phone been disconnected?

James