Phone order

[Dann11]

My order was meant to arrive yesterday but hasn't come. I paid for delivery 

[Katie_B]

Hello @Dann11. 

Please could you confirm what you ordered?

If you could also include the colour and memory size that would be super helpful. 

Speak soon, 

Katie

[Dann11]

IPhone 14 in white and 164g

[Katie_B]

Hi @Dann11. 

Thanks for confirming. 

Was it the 128GB if yes, this phone is showing as in stock. 

What time did you place your order yesterday?

Did you do this over the phone or online?

Katie

[Dann11]

Sorry I ordered it Monday about midday 

[Dann11]

Yes over the phone 

[Katie_B]

Thanks for getting back to me @Dann11. 

Have you tried downloading the DPD app and entering your delivery info?

Katie

[Dann11]

Just tried the dpd app and no good. 

[Katie_B]

I would recommend giving us a call so our customer care team can chase your order @Dann11. 

Katie