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Phone cancelled before it arrived

tomdavies2904
Visitor

Hello i purchased an iphone 16 and after saying it was on its way i got a text saying its cancelled?

Reference number: xko********

 

[Mod edit: order number removed for your security.]

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@tomdavies2904  This isn’t customer support it’s a public forum.  And you’ve posted your order number on the internet.   Did you not read THIS  
  You need to call customer support. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.