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Phone Not Dispatch

allyjamie17
Visitor

I ordered a iPhone 17 256GB yesterday and i’m wondering when I should expect it to dispatch? It said it would be delivered within 3 days and order was confirmed but not yet shipped

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @allyjamie17 

When processed you will receive an email. As DPD are closed over Christmas and will inevitably have backlogs then early in the new year is more likely unless you get lucky over the next couple of days before new year.

Download the DPD app as well.

Thanks 




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Ali_A
EE Community Support Team

Hi @allyjamie17 
 
Stock guidance while placing an order for iPhone 17 256GB on the 26th December on the colour. 
Black / Lavender / Mist Blue was "Expect despatch within 1-3 days"
White / Sage were "Expect despatch within 21 days"


Which means we are waiting to receive stock from the manufacturer so we can ship this out as soon as possible. 
You can track your order on our Track Your Order page.

As @Northerner has suggested, if you haven't done so already I would recommend downloading the DPD app, so that soon as this device is ready to be shipped you will be notified with the tracking details.

Hope this helps! 

Ali