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Ordered a phone on friday and still nothing, it is wednesday

Sailorvalorant
Explorer

Ordered a phone on friday, money came out of my account and still no update apart from the confirmation that i received on friday

1 SOLUTION

Accepted Solutions
James_B
EE Community Support Team

Hi @Sailorvalorant,

The current dispatch estimate for that model is more than 28 days.

You'll receive a text message with tracking details as soon as your delivery slot is confirmed.

James

View solution in original post

5 REPLIES 5
James_B
EE Community Support Team

Hi @Sailorvalorant,

Welcome to the EE Community. 🙂
Which phone did you order?

James

The 15 pro max
James_B
EE Community Support Team

Hi @Sailorvalorant,

iPhone 15 pre-orders are being dispatched on a first come, first serve basis as stock arrives from our supplier.

If you let me know the colour and storage size, I can check the current estimated dispatch guidance.

James

think i got white and 256gb
James_B
EE Community Support Team

Hi @Sailorvalorant,

The current dispatch estimate for that model is more than 28 days.

You'll receive a text message with tracking details as soon as your delivery slot is confirmed.

James