Order

Rachel590
Visitor

I placed a order on Saturdays for a email to say they received the order I payed a deposit which come out my bank and herd nothing since. I tried putting my order number in to track it bilut keep saying not working . If I not allowed the mobile can I have my money back olease

1 SOLUTION

Accepted Solutions
Ritu_D
EE Community Support Team

Hi @Rachel590 

Welcome to the community. 

I am sorry you have been experiencing issues with your order. 

I would definitely recommend giving our digital sales team a call to check on your order, they will be able to explain more about what's happening. 

You can find information how to get in touch here Contact Us | Help & Support | EE

Thanks 

Ritu

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1 REPLY 1
Ritu_D
EE Community Support Team

Hi @Rachel590 

Welcome to the community. 

I am sorry you have been experiencing issues with your order. 

I would definitely recommend giving our digital sales team a call to check on your order, they will be able to explain more about what's happening. 

You can find information how to get in touch here Contact Us | Help & Support | EE

Thanks 

Ritu