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Community Activity
Why can't I get 5G?
I'm a Pay as You Go customer. Have been for years. I am only receiving 4G but there is 5G in Ilkley where I live. I'm paying £30 per month but no 5G..Why anyone.It's a pity that EE customer service is none existent results in massive frustration.
Contacting sales team about full fibre
Happy Easter everyone! A couple of weeks ago someone from EE called at my house and told my wife full fibre broadband was coming. Unfortunately I wasn’t available; the chap said he’d come back but he never has…When I check my postcode on the EE site...
Resolved! Re: How do I change the adult content filter. I am over 18
**** movie ***** open pz
Resolved! Monthly hub rental
When I agreed my new contract- upgrade to full fibre 300- the cost per month had no mention of an additional £7 per month for rental if the Hub.Surely this should have been mentioned as my bill now is more than I contracted for.
Broadband bill
Can someone please explain to me why my broadband bill has gone upto nearly £40 . There is only me in the house and I don't use a lot . I think this is ridiculous.Sorry, and thankyou.
Deductions from bank account
I’m on a pay as you go contract. When I phoned two months ago to add some money to my account I was asked whether I wanted to register my card to make the process easier. I did so, but now EE is taking money from my account. Absolutely disgraceful an...
Item not delivered
Hi there , I ordered an iPhone 16 and sim 3 days ago and I haven’t got an email saying it’s been dispatched and I can’t track the parcel, I can’t ring Ee because I haven’t got the SIM card hence why I bought a new one PLEASE HELP!!!
Broadband test speed not working
Hi I switched to full fibre from virgin media on Tuesday the 8/4/2025 when I try to test my router’s speed via the EE speed test on the app it always fails saying the fault is on there side.The safe search is also not working.Can anyone give me some...
Resolved! View of Bills online - not the app
Hi there,I only use the website to access my account details, I don't want to use the app.I am only able to see the current month and previous 2 months online where payments have been made to EE.Why is there no drop down option to see older payments ...
No needs for work inside the house?
Hey guysjust got this message today. Does it mean that it will run through the old “socket”? i want an Ethernet cable running through my room and don’t know where it starts (current hub is in flatmates room)
